Ever wondered about a property manager’s point of view? Despite seeing effective rent growing over the last year and occupancy rates remaining steady nationally, we wanted to give you a look at the business from the inside. As you will see, we at RE/MAX Gold Coast really care about our industry and our customers, both renters and property owners.
What are the Top Goals of Property Managers?
The top goal for property managers is delivering excellent service to their customers. A close second is the ability to gain operational efficiencies. These two goals naturally go hand-in-hand. When a property management business like RE/MAX Gold Coast is operationally efficient, they deliver service faster and easier, thus delighting customers.
Biggest Challenges for Property Managers
The most common challenge for property managers is finding time to create a clear business strategy. It’s incredible how much time can pass while accomplishing the day-to-day tasks; suddenly you look up, and that business strategy you were going to develop, and implement is months overdue. We have worked diligently on our strategy for long-term and vacation rentals in West Ventura are have a stellar reputation from both renters and property owners.
Factors Inhibiting Growth for Property Management Companies
The software that supports any property management firm’s business can have a tremendous effect on employees. RE/MAX Gold Coast found software that is easy to use and has built-in workflows for self-guided training. That way, we can focus on hiring quality team members that fit our business standards and unique company culture.
Challenges to Gaining New Business
Employee-related concerns make up the majority of our challenges to gaining new business –mostly around managing business processes. The top challenges include: responding to leads, staff training on qualifying leads, and accurately gauging the interest level of potential residents. Our employees are happy to come to work every day because our systems are in place.
Adopting Technology
When it comes to tech, the majority of the property managers surveyed (78%) generally consider their company to be very open to adopting new technology; especially if the value can be identified. With the current state of the industry, it sounds like what many property managers are struggling with is technology-related: the desire to deliver exceptional service, needing to gain business efficiencies, trouble finding and keeping talent. We’ve figured it all out, to the benefit of our customers!
RE/MAX Gold Coast is serious about our industry. Our personal property manager point of view is to make all our customers happy. And we’ve received rave reviews! If you’re looking for a place to live in West Ventura County, from Hollywood Beach, Silverstrand, Mandalay Shores, Port Hueneme, Oxnard Shores, Seabridge, Westport, and Mandalay Bay, to Oxnard homes and condos, Ventura Keys, Pier Pont, Faria, Solimar & Rincon BeachPark beaches, Ventura or Camarillo, please give us a call at +1 (805) 832-4075. Meantime, check out our list of exception properties!